Celebrating our 70 year heritage

The Singletons approach: Why we’re proud to serve you as a family business

The Singletons Approach

Think of a garden centre chain and what comes to mind? Crowds of people vying over mass cut-price offers maybe, huge noisy tea rooms or Christmas decorations on sale before the children have gone back to school? And why is it that so many garden centre chains appear to be looking more like leisure complexes every day?

Does this sound familiar? Forgive us for being so negative but we know that’s the idea that has sprung up about garden centres – and it couldn’t be further than our approach. As a family business, we are determined to listen to our customers, adapt with the times and keep the trust of those who choose to spend their hard-earned cash with us.

Why? Because our future depends on it. We’re currently considering expanding our growing area – we already have some 11 acres. At our former premises in Harborne, we grew pick your own cut flowers. It was such a talking point and one we find ourselves thinking about again as we head into 2018. Demand is there and we are considering the best way to meet it.

We were established 70 years ago and our values of excellence in quality and customer care are as important today as they were back in 1947. We provide genuine one to one expert care.

We listen to our customers and work hard to gather feedback.

Maybe we chat to them as they buy, we ask them to fill in an online form or we respond to comments through social media. All of this means we know our customers, we know what they like and that’s why they return. That’s why we opened our Potting Shed Café – and couldn’t be more pleased at how it has progressed.

Now it has reached the stage where we need to extend the building as so much feedback tells us more people wanted to enjoy it. Yes it will be bigger to help serve more people, but everything we do, expanding The Potting Shed included, is based around being small enough to care. Rest assured a new-look Potting Shed will retain our cosy, fresh feel.

So in summary, please talk to us! We want to know what you want so we can help you find it. We don’t want our customers to come in and then leave quickly.

We want to continue to build mutually beneficial relationships with you, embrace your custom and help you embrace our differences from the garden centre chains. This means continually guaranteeing a high standard of service.

And we promise, we will never ever look like a leisure centre!

John & Claire Singleton

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Brilliant quality turf, took really well and has transformed our garden!
Allyce16th June 2021
Excellent service, friendly and knowledgeable staff and excellent product throughout, always good value for money. I have used Singletons Nursery for several years and it has never disappointed me or my family especially with the quality and selection of its products…10/10.
James O'Connell9th June 2021
Topsoil seemed good, not as dark in colour as I expected but includes prolonged release fertiliser which hopefully will bring good results in the vegetable beds.
Anne Gilburn5th June 2021
Had 90m of turf delivered last week, very pleasant guys delivered it. Turf easy to lay, good quality & has grown lovely.( all the rain has probably helped) All in all an easy shopping, experience, recommend 5*.
Dominic Russell23rd May 2021
Lawn has been down two weeks now and is lovely… has grown and is ready to cut (when we get a dry day). Would highly recommend. Thank you.
Sue Tilley19th May 2021
Exactly what I needed, love the colour and it has made a huge difference to the garden. The neighbours have all commented on how nice it looks too! The delivery driver so friendly and helpful it was really refreshing. Thank you very much.
Rochee Stewart12th May 2021
Lovely quality turf, delivered on time with a phone call 30 minutes before arrival. Polite and friendly staff Faultless.
Stuart Munro18th April 2021
Timber arrived in perfect condition.
Vincent Price17th April 2021
Quality of topsoil and turf the best I have seen. Perhaps not the cheapest, but proof that you get what you pay for.
Neil Phillips12th April 2021
Turf was great. Easy ordering and collection service. Lady at the till was very very nice and gave me a guide to laying the turf as I hadn’t done it before.
Emma Cahill6th April 2021
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