Celebrating our 70 year heritage

Terms & Conditions

Customer Agreement

I, the customer, have read and fully understand all the terms and conditions below. I understand that once I click on the order button I will be liable for any delivery charges incurred if I then cancel the order as well as any costs for redelivery of the goods to Singletons Nurseries.

I have viewed images of the products I have ordered and understand the quantity which will be delivered.

I also understand that all products that Singletons Nurseries supplies are natural and are not a manufactured product. Products may have slight variations in colour, size and content, individual rocks, stones or cobbles may be broken or misshaped because of this. I understand that sizes of products specified are approximate and can vary.

I am aware that the delivery will be made by way of a 7.5 tonne vehicle or larger to my kerbside (or driveway where access allows) and understand it is up to me to transport goods thereafter. I confirm there is enough room for access. I also understand that if there is any possibility of there not being access (in the delivery drivers view) I may be liable for a redelivery charge.

I understand that the jumbo bags are non returnable and for health and safety reasons can only be used once.

I acknowledge that if the delivery doesn’t arrive on time I have no claim against Singletons Nurseries (although every effort is taken to get deliveries to customers within the specified 1-3 working day period after the order is processed, and usually achieving this within 24 hrs for the majority of our customers).

These conditions and any contract or variation are governed by the law of England. Any disputes arising from these conditions or any contract or variation entered into by the company with the customer which cannot be settled in the ordinary course of business shall be referred to a single arbitrator in accordance with the arbitration act 1950 or any modification thereof for the time being in force.

Excellent quality turf and very reasonably priced. Ordered turf and other items from here a couple of times and always received great service and high quality products. One of the best nurseries in the midlands! Thank you.
Joe FoleySeptember 2017
We have been using Singletons for a number of years and have bought turf, topsoil and sleepers for the garden. A very efficient business.
Mr SJune 2017
Lovely quality lawn and topsoil exactly as stated.
Joanne BurtonOctober 2017
I ordered turf and it came the next day, the driver was most helpful. A few days later I rang in the morning and said I could do with topsoil but wanted it that day. I was told they would try and then he came back on the phone to tell me it would be today after all and it was, I was over the moon, very rare. This is the third time I’ve used them and will go back to them again when I’m ready to do the top half of my garden later. Grass looks quality and the cheapest I could find.
Daniel CartinDecember 2017
Excellent quality and consistency of the chipping. Delivery was amazingly fast – ordered on the Sunday night and delivered the following afternoon.
John CharltonMarch 2018
Really quick service, friendly telephone confirmation of order. Couldn’t be easier.
Joanne LewisOctober 2017
Prompt delivery service, with friendly staff and excellent choice of plants and gardening products.
Mrs LMay 2017
Excellent service, helpful with delivery and I would definitely use again.
Stephen BMay 2017
Prompt efficient service, polite and helpful staff.
Anjali DharJanuary 2018
Fantastic delivery, great quality top soil and I will definitely use again.
Nick BJuly 2017
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